Hotjar is a new and easy way to truly understand your web and mobile site visitors. Find your hottest opportunities for growth today.
Helpful to understand Customer JourneyCons:
Can't delegate viewings to team members within HotJar
Love HotJar! It's been pivotal for us to understand our customers, and learn how we can improve our product (SmarterQueue).
The only thing I wish it had was team member assignment within HotJar. As there are hundreds of viewings, as a manger it's a bit of an admin task to assign viewings to individuals. There maybe a way of doing this within HotJar that I've missed, but couldn't easily see it.
Great tool overall 👍🏽Emma Tiegan has used this product for one month.
Video recording of visitors, can easily share account with clients or add your team members as users.Cons:
Tracking code slows down page speed
I love using HotJar and have used it in conjunction with Google Analytics for years! I am able to gain so much insight from watching the recordings of people interacting with the site. This is something I would recommend to any digital marketing professional.Rebecca Goldsmith has used this product for one year.